Foot Orthotics, also known as foot-beds, are custom shoe inserts. By definition of the word, a foot orthotic is a custom molded device specifically designed for the individual. That means an over-the-counter device mass produced on a large scale by definition is NOT an orthotic. This would be called an over-the-counter arch support. However, the word “orthotic” has been misused by the over-the-counter arch support industry for marketing purposes for many years, therefore some confusion remains among the general public. An OTC arch support is in no way custom fabricated for your feet and may possibly cause more damage than good if used long term. A custom orthotic is just that. It is custom casted and fabricated independently for each foot much like that of prescription eye glasses to assure that each foot is receiving the support it needs to help the rest of the body with alignment, balance, and stability.

Custom orthotics are used by almost all athletes, from the recreational level to top professionals. Additionally, custom orthotics are worn by everyday people looking to relieve pain and discomfort, improve foot fatigue, and by those choosing to be proactive against chronic conditions caused from lack of proper foot support like knee pain, hip pain, low back pain as well as foot deformities like; bunions, hammer and overlapping toes, Morton’s Neuroma, and corns and calluses which can all be caused from bio-mechanically imbalances in the feet.

The use of custom orthotics is like medicine for the feet. Everyone can benefit from a custom orthotic device whether the goal is to help alleviate the pain of a chronic condition or foot deformity, or to be proactive against such problems. Shoes come in mirror matched images…feet do not! A properly designed custom orthotic placed in your shoes can relieve the pain and pressure of hurting feet as well as protect healthy feet from becoming damaged over time. This will help you put your best foot forward every step of everyday. You only get one pair of feet and they work very hard for you to be able to live an active life, why not take care of them like they take care of you?

You will be sent a casting kit complete with a box of impression foam, written instructions, and you will receive an e-mail with a link to the online video demonstrating the procedure for capturing your feet in a proper bio-mechanical position in the foam box. Your impressions will be used in the fabrication of your ezWalker Custom Orthotics.

All custom orthotics are not created equal. Most custom orthotics only accomodate your already collapsed weight bearing feet. Or they are adjusted after the casting is made to try and give you more support. The ezWalker Custom Orthotic is designed on the principal of using proper bio-mechanical positioning of your feet in the impression foam in the beginning. The 7 step process of placing your foot into the foam allows your foot to dictate what it needs to give your body proper support. This impression process takes the guess work out of making sure your moulds are correct for the fabrication of your orthotics. Better impressions make better orthotics. Bio-Mechanical support means you will receive an orthotic that will help your feet function better which will allow for proper motion of your feet and aligned support for your entire body.

Yes, but there are different types of ezWalker Custom Orthotics for different types of shoes! If you are a man your ezWalker Custom Orthotics will fit in all your shoes, casual/athletic, work, and dress shoes. If you are a woman and wear flats as well as high heels, you will need the casual/athletic ezWalker for your sport shoes and a dress shoe ezWalker designed for the pitch of the heel the shoe has, 1 to 2 inches or 3 to 4 inches. The dress shoe ezWalker has a narrower profile and will fit in dressy shoes with ease. A piece of velcro can be used to help secure it into the shoe. If you are a man or a woman and weigh over 250lbs. you will want to get the heavy duty work ezWalker Custom Orthotic, as this orthotic will deliver maximum support and hold up better over time.

NO! All shoes are not created equal. Some shoes have a stronger construction than others. These type shoes will give the ezWalker a stronger feel because the shoe is also delivering a portion of the support. Softer, less supportive shoes will make the ezWalker feel less supportive but you will still feel the support it is providing.

NO! You do not need to buy larger shoes to fit your ezWalker® Custom Orthotics in them. The ezWalker® is ultra thin, 3/4 length, and will fit in any type shoe you want to wear, providing the shoe is deep enough in the heel to allow your foot to sit down far enough in the shoe to stay on your foot. Some shoes are simply shallow and do not allow any room for the addition of even the thinnest material to be added. Always take your ezWalker® with you when trying on shoes to make sure it will be compatible with your shoe choice. FYI - shoe sizing is not standard anymore. For shoe fitting tips please visit Shoe Fitting Guide.

Maybe! Some sandals will work just fine and some may not. There are so many different types of sandals on the market it depends on the style of the sandal. Sandals with forefoot and heel straps usually work well, however flip-flop type sandals are not conducive to the use of the ezWalker®. If you want to use your ezWalker® in a pair of sandals the dress shoe ezWalker® will work best for this. It is very thin, tan in color, and is virtually invisible as it lays under your feet. Secure it in the sandal with a small Velcro tab at the heel and the front of the orthotic and you'll be comfortably in style.

NO! We are the lab and we fabricate all ezWalker® Custom Orthotics at our facility. This is how we hold down our costs and save you money. The ezWalker® Custom Orthotic is quality plus at about half the cost of doctor’s office orthotics.

The Walkezstore.com does not file insurance claims. However, our receipts are very detailed and will be adequate for filling your own claim if you are covered for orthotics under your insurance plan. Many HSA's (health savings accounts) will pay for the ezWalker® Custom Orthotics, but you may have to pay out of pocket and then file for reimbursement, as sometimes those cards do not work using our online order system. Each plan is different, so if in doubt of the answer to this question it is advised you contact your insurance company for more complete information.

It is hard to answer this question as each order is placed in line for fabrication as it is received. It will depend on how many orders are ahead of yours at the time it is received. Normal processing time is 7 to 10 days. You will receive e-mail verification of your order as it is processed. If there is an unusual high volume of orders to process you will be notified of any delay that may occur.

You will be notified via e-mail of the status of your order as it is put thru the processing system. Once complete you will receive an e-mail confirming your UPS shipping and tracking number.

You will be asked to gently break your body into the use of your orthotics. You are not breaking in the orthotics, you are breaking in your body to the use of this level of support. If you are not wearing your ezWalker® Custom Orthotics all day comfortably, within 2 to 4 weeks you should e-mail or call customer service for details on how to adjust your orthotics for a more comfortable fit. If you are still unsatisfied with your purchase you have 90 days for the time of your order to return them for a full refund minus shipping and handling. With our guarantee you have nothing to lose but your pain.

Your ezWalker® Custom Orthotics will last a very long time. However, you body will change within the first year or two of wearing them. It is advised with any custom orthotic, especially bio-mechanically designed orthotics, that you be rechecked within the first 12 to 24 months to see if your body has aligned itself. If so you should be re-cast for new orthotics to allow for the best level of continued support for the next 3 to 5 years. Everyone should be re-evaluated every 3 to 5 years after that.

Reasons for earlier evaluation would be if you are experiencing foot, leg, knee, or back pain; if you have had a bad injury; if you have been sick and off your feet for an extended period of time; if you have a chronic illness; if you are obese; if you are sedentary and do not get much exercise; or if your are over the age of 70. The human body is in constant change and much like the tires on your car, your orthotics must be checked on a regular basis as well.